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LAPT Hospitality Centres

Code-538 Certificate in Retail Management

1 Subjects
5 Chapters
30 Lessons
500 Marks

LAPT — London Academy of Professional Training

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Code-538 Certificate in Retail Management
  • 500 total marks
  • Pass: 300 marks (60%)
  • Validity: Lifetime
Enrol Now View Brochure
Total Marks500
Pass Mark300 (60%)
Subjects1
Chapters5
Classes30

About This Certification

LAPT Retail Executive
�
The for Retail Executives will provide capability for doing following jobs.
First position for most students entering retailing. Works under the supervision of Retail Supervisor / Retail . Leads to become Supervisor and Retail Manager
Assist in managing personnel, controlling inventory, and other retail operations.
Handle customers in and give of retail products.
Enable customers to make proper choices. Handles minor complaints.
Stocks items and sets up displays. Notes understocked items. May also serve as cashier
Equipped with excellent customer service and retail selling skills
Keeps inventory records and rotates stock.
 
 
As you may be offered any of the following job titles.
  • Sales Person
  • Management Trainee
  • Fashion Coordinator
  • Merchandise Administrator
  • Merchandise Analyst
  • Assistant Store Manager
  • Assistant Department Manager
  • Operation Manager
  • Manager
  • Sales Promotion Manager
  • Merchandise Manager
  • Store Manager
  • Data-processing Manager
  • Department Manager
  • Divisional Merchandise Manager
  • Group Manager
  • Fashion Director
  • Marketing Research Director
  • Senior Vice-president Merchandising
 
 
 
 
 
 
 
 
 
 
 
 
Who Is This For?

This certification is intended for individuals currently working in retail management roles or aspiring to enter the field. Suitable for practitioners with some experience, it is ideal for those seeking to formalise their skills and improve their career prospects by gaining recognised credentials.

Course Curriculum

1 subjects • 5 chapters • 30 classes
01
Demo Subject
5 chapters • 30 classes • 100 marks
Understanding Retail Management Principles 6 classes
1.1 Define Key Retail Management Concepts
1.2 Explore the Retail Environment and Market Trends
1.3 Identify Customer Behavior and Shopping Patterns
1.4 Analyze Retail Strategies for Competitive Advantage
1.5 Implement Effective Merchandising Techniques
1.6 Evaluate Retail Performance Metrics and KPIs
Customer Demographics and Market Analysis 6 classes
2.1 Identify Key Customer Demographics in Retail
2.2 Analyze Market Trends and Their Impact on Retail
2.3 Segment Customer Groups Based on Demographic Data
2.4 Evaluate the Importance of Consumer Behavior in Market Analysis
2.5 Develop Targeted Marketing Strategies for Different Demographics
2.6 Apply Market Analysis to Enhance Retail Sales Performance
Product Selection and Merchandising Techniques 6 classes
3.1 Identify Key Factors in Product Selection
3.2 Analyze Target Market Preferences
3.3 Evaluate Competitor Product Offerings
3.4 Explore Visual Merchandising Principles
3.5 Develop an Effective Product Display Strategy
3.6 Implement Merchandise Management Techniques
Sales Techniques and Customer Engagement 6 classes
4.1 Understand Customer Needs through Active Listening
4.2 Explore the Power of Positive Body Language in Sales
4.3 Develop Persuasive Communication Techniques for Engagement
4.4 Master Closing Techniques to Seal the Deal
4.5 Utilize Technology to Enhance Customer Interaction
4.6 Evaluate Customer Feedback to Improve Sales Strategies
Performance Management and Retail Metrics 6 classes
5.1 Understand Key Retail Performance Metrics
5.2 Analyze Sales Data for Strategic Insights
5.3 Measure Customer Satisfaction and Feedback
5.4 Evaluate Employee Performance in Retail Settings
5.5 Apply Performance Metrics to Enhance Store Operations
5.6 Develop a Dashboard for Retail Performance Tracking

Assessment & Grading

Assessment Methods
  • Written Examination
  • Practical Assignment
  • Portfolio Assessment
Theory
60%
Practical
30%
Project
10%
Code-538 Certificate in Retail Management
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