Code-538 Certificate in Retail Management

LAPT

London Academy of Professional Training

LAPT Hospitality Centres

Subjects

500

Total Marks

60%

Pass Mark

Lifetime

Validity

About This Certification

LAPT Retail Executive

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The for Retail Executives will provide capability for doing following jobs.

First position for most students entering retailing. Works under the supervision of Retail Supervisor / Retail . Leads to become Supervisor and Retail Manager

Assist in managing personnel, controlling inventory, and other retail operations.

Handle customers in and give of retail products.

Enable customers to make proper choices. Handles minor complaints.

Stocks items and sets up displays. Notes understocked items. May also serve as cashier

Equipped with excellent customer service and retail selling skills

Keeps inventory records and rotates stock.

 

 

As you may be offered any of the following job titles.

Sales Person
Management Trainee
Fashion Coordinator
Merchandise Administrator
Merchandise Analyst
Assistant Store Manager
Assistant Department Manager
Operation Manager
Manager
Sales Promotion Manager
Merchandise Manager
Store Manager
Data-processing Manager
Department Manager
Divisional Merchandise Manager
Group Manager
Fashion Director
Marketing Research Director
Senior Vice-president Merchandising

 

 

 

 

 

 

 

 

 

 

 

 

Who Is It For

This certification is intended for individuals currently working in retail management roles or aspiring to enter the field. Suitable for practitioners with some experience, it is ideal for those seeking to formalise their skills and improve their career prospects by gaining recognised credentials.

Prerequisites

None

Awarding Body: LAPT — London Academy of Professional Training

Curriculum Overview

1 Demo Subject 5 chapters · 30 classes · 100 marks

Understanding Retail Management Principles 6 classes

1.1 Define Key Retail Management Concepts

1.2 Explore the Retail Environment and Market Trends

1.3 Identify Customer Behavior and Shopping Patterns

1.4 Analyze Retail Strategies for Competitive Advantage

1.5 Implement Effective Merchandising Techniques

1.6 Evaluate Retail Performance Metrics and KPIs

Customer Demographics and Market Analysis 6 classes

2.1 Identify Key Customer Demographics in Retail

2.2 Analyze Market Trends and Their Impact on Retail

2.3 Segment Customer Groups Based on Demographic Data

2.4 Evaluate the Importance of Consumer Behavior in Market Analysis

2.5 Develop Targeted Marketing Strategies for Different Demographics

2.6 Apply Market Analysis to Enhance Retail Sales Performance

Product Selection and Merchandising Techniques 6 classes

3.1 Identify Key Factors in Product Selection

3.2 Analyze Target Market Preferences

3.3 Evaluate Competitor Product Offerings

3.4 Explore Visual Merchandising Principles

3.5 Develop an Effective Product Display Strategy

3.6 Implement Merchandise Management Techniques

Sales Techniques and Customer Engagement 6 classes

4.1 Understand Customer Needs through Active Listening

4.2 Explore the Power of Positive Body Language in Sales

4.3 Develop Persuasive Communication Techniques for Engagement

4.4 Master Closing Techniques to Seal the Deal

4.5 Utilize Technology to Enhance Customer Interaction

4.6 Evaluate Customer Feedback to Improve Sales Strategies

Performance Management and Retail Metrics 6 classes

5.1 Understand Key Retail Performance Metrics

5.2 Analyze Sales Data for Strategic Insights

5.3 Measure Customer Satisfaction and Feedback

5.4 Evaluate Employee Performance in Retail Settings

5.5 Apply Performance Metrics to Enhance Store Operations

5.6 Develop a Dashboard for Retail Performance Tracking

Assessment Breakdown

60%

Theory

30%

Practical

10%

Project

Passing Mark: 300 / 500 (60%)

Methods: Written Examination, Practical Assignment, Portfolio Assessment

How to Enrol

Website: lapt.org

Email: info@lapt.org

Phone: +44 7513 283044

Address: 85 Great Portland Street, W1W 7LT, United Kingdom

Hours: Monday – Friday, 9AM – 5PM

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